REFUND POLICY

Last updated: September 2026

1. DONATIONS

Helping Hand Slovensko, o.z. accepts voluntary donations to support its charitable activities and projects.

Donations are voluntary contributions and are not payments for goods or services.

2. BANK TRANSFER DONATIONS

Donations made by bank transfer are processed directly through the donor's bank.

If you believe that a donation was made in error or sent incorrectly, please contact us as soon as possible.

3. REFUND REQUESTS

Refund requests are considered on a case-by-case basis, particularly in situations involving an accidental or unauthorized donation.

To request a refund or report an incorrect transaction, please contact us at:

helpingsk2026@gmail.com

Please provide the date of the donation, the amount and any relevant transaction information.

4. CONTACT

Helping Hand Slovensko, o.z.
Slovakia

Email: helpingsk2026@gmail.com

Helping Hand reserves the right to update this Refund Policy when necessary.